Buying anything online is risky. You’re giving your financial and shipping information to a faceless stranger and hoping you get the product they promised, in the condition they advertised it. It, therefore, goes without saying that the more expensive the item, the greater the trepidation.
Purchasing an engagement ring is arguably one of the more expensive items you can buy online, so you must make your purchase through a trusted provider. Brilliant Earth is one of the leading sellers of online jewelry.
The Brilliant Earth reviews will attest to this, as many customers report receiving the high-quality product they expected. However, customer reviews are just one of the ways to determine if an online seller is trustworthy. Other things you should look at include:
• Whether they derive their diamonds from legitimate sources
• Whether the diamonds can be verified as real
• Whether you can pay through PayPal
• What their delivery policy is
• Whether they offer insured deliveries
The first thing you should research when endeavoring to make a ring purchase online is where the diamonds come from. You want to know that you’re not buying a blood diamond and that the diamond you’re buying is real. Brilliant Earth is committed to offering ethically-sourced and conflict-free diamonds.
This means that all their diamonds come from mines where diamonds aren’t used to finance rebel movements. Additionally, there are no human rights abuses, and steps are taken to reduce environmental degradation. Furthermore, the mine must support community development and not engage in any human rights abuses.
Brilliant Earth uses suppliers who can show a robust chain of custody protocol for their diamonds and can track and segregate their diamonds by origin. In this way, they can be assured that the diamonds they offer come from mines that follow their strict standards. For this reason, they only use diamonds that originate in mines in Canada, Botswana Sort, or Russia.
To ensure that customers get the exact diamond they want, Brilliant Earth provides visuals and data on each diamond they sell. The detailed images of the diamonds that Brilliant Earth sells allow consumers to verify their purchase against what they see online. The images have exact measurements, so you can compare what you bought with what was advertised.
Furthermore, Brilliant Earth provides all the information on the diamond’s cut, color, clarity, and so forth, so you know exactly what to expect. If there are any doubts that you’ve received what was advertised, these details are easily verifiable by other jewelers.
Brilliant Earth offers you the option of paying for your purchase through PayPal.PayPal offers Purchase Protection. This protection guarantees that if you pay for your purchase through PayPal and the item doesn’t show up or is not what you expected, PayPal will reimburse you the full purchase price, as well as the original shipping costs.
Additionally, PayPal doesn’t share your financial information with sellers, protecting you from fraud.
Brilliant Earth uses FedEx to ship purchases to the US, Canada, the UK, and Australia. All shipping is free, and customers will receive tracking information so they can follow the journey of their item.
Additionally, Brilliant Earth insures all items for their full value, so if something happens during delivery, you will be covered. Brilliant Earth also offers free 30 day returns, so if you receive your item and it isn’t what you expected, you can return it for a full refund.
For these reasons, we consider Brilliant Earth a legitimate online retailer of diamonds and engagement rings. You can rest assured that if you have any issues with the product, or the delivery of the item, that either Brilliant Earth or PayPal will ensure the reimbursement of your money.
Furthermore, the quality of your diamond is easily verifiable, using the detailed information provided on their website.